Ask about the work already in your CRM
Find leads, deals, contacts, companies and tasks. Ask follow-up questions, get links to records and see charts when a complete dataset supports them.
“Show my open deals and group their value by stage.”
AskCRM
AI assistant for Bitrix24.
Find deals, analyze documents and update CRM through a conversation. Give each employee the right access to read, create, edit or delete records.
In Bitrix24 chat. In your Chrome side panel.
With access controlled by your administrator.
AskCRMBitrix24 assistant
Example conversation · fictional records
Which deals need my attention today?
These two deals have a follow-up scheduled for today.
Northstar · CRM rolloutProposal sent · Follow up at 10:00
Oakfield · Support renewalNegotiation · Follow up at 14:00
Would you like to create a follow-up task?
Create a task to call Northstar at 10:00.
Task created: Call Northstar
Actions follow your employee permissions.
Ask about your CRM.
Act with permission.
Find answers, work with documents and make changes from one conversation. You choose the task; your administrator controls the access.
Turn public research into new opportunities
Search the web for companies in a city or industry. Review linked sources, then ask AskCRM to create the records you need.
“Find packaging companies in Manchester and show the sources.”
Make the next update in the same conversation
Create, edit or delete leads, deals, contacts, companies and tasks when your administrator permits it. Existing access starts as read only.
“Create a follow-up task for this deal, due tomorrow.”
Bring documents into the conversation
Attach documents, spreadsheets or images in Chrome or Bitrix24 chat. Ask for a summary, compare the contents with CRM records or request a permitted update. Send up to 5 files, totaling 5 MB per message.
“Read this proposal and draft a follow-up task for the deal.”
One assistant.
Two places to talk.
Choose the channel that fits your day. Your administrator can enable either one or both.
Inside Bitrix24
Message AskCRM in a private chat. Open the application once to activate your own access, then ask your question. No extension or key entry required.
Beside your browser
Keep AskCRM in the Chrome side panel. Optionally attach the current page after granting access to that specific site. Only sanitized visible page content is captured.
Download the Chrome extensionYour team.
Your access rules.
Give each employee the tools their role needs. AskCRM checks both their Bitrix24 access and the permissions you configure.
- Choose read, create, edit or delete access for each entity
- Enable chat, the extension, or both
- Generate, rotate and revoke individual extension keys
- Keep activation tied to the assigned employee
From installation
to first question.
An administrator sets up the application. Each employee activates their own connection.
Install and connect
Install AskCRM in Bitrix24 as an administrator. Provide your contacts or choose Skip, then accept the EULA. The app registers its chat bot automatically.
Choose employees and permissions
Add an employee in Connections, enable their channels and select their entity permissions. Generate a personal key if they will use Chrome.
Activate and start asking
The assigned employee opens AskCRM in Bitrix24 once. They can then use the bot or enter their key in the Chrome extension.
A few things to know.
Do I need the Chrome extension?
No. If your administrator enables Bitrix24 chat, you can talk to AskCRM directly in a private bot conversation. The extension adds a browser side panel and optional page context.
Can AskCRM change my CRM?
Only with the entity permissions your administrator grants, within your own Bitrix24 access. Each entity has its own access level. Deletion requires the administrator to enable read, create, edit and delete access; existing access levels do not grant it.
Does it read every page I visit?
No. Page context is optional. You choose a tab and grant access to its exact HTTPS site. Scripts, hidden fields and input values are excluded from the captured HTML.
Can I rely on every AI answer?
AI can make mistakes. Review answers, web sources and important record changes. AskCRM is an assistant; it does not replace your business judgment.
Is the extension in the Chrome Web Store?
The current extension is distributed as a ZIP from this site. Unzip it, enable Developer mode at chrome://extensions and choose Load unpacked. Your organization may restrict this installation method.
Give your next question
somewhere to go.
Get help installing AskCRM and choosing the right access for your team.